We are very proud of our customer testimonials, so thanks for taking a look! Apex is known for our unmatched customer service. Through this unwavering dedication we have earned the Angie’s List Super Service Award for several years running. But don’t just take our word for it; see what your friends neighbors have to say!
My experience with Chris at Apex was excellent! We are in the midst of the first big snowfall of the year and conveniently our heat went out last night. It is now Sunday morning and after unsuccessfully calling a handful of places, we got a hold of Apex and Chris was over within 20 minutes of calling. His professionalism and willingness to provide advice and a thorough explanation of the problem and the solution was really appreciated! I really felt that he cared about me as a customer and wasn’t there to rip me off. Especially since it was a Sunday morning during a snow storm, I was pleasantly surprised how upbeat and conversational he was. He gave me recommendations about how to avoid further issues with my furnace and even offered to provide a follow up call to make sure everything is running smoothly. I would definitely recommend Apex if you are in a heating and/or cooling crisis and need it fixed ASAP! The customer service was very impressive and you can tell the technicians are really there to help and inform you, not just to rush through a job to get to the next one.
Whatever you need. Great service, perfectly satisfied.
My wife and I interviewed three contractors one of which was the contractor that installed our furnace when we built the house. Jason was the last contractor to quote and my wife and I both thought we had our decision made on one of the previous contractors before Jason arrived. We even talked a bit about calling Jason to cancel our appointment. Once Jason arrived and conducted his analysis of situation, discussed options, his product’s and how he performs his work, we are glad we didn’t cancel the appointment. We are very pleased with our new Rheem furnace and the professional installation but most of all our choice of contractor.
Troy was extremely knowledgeable and surprisingly available to come out and replace a capacitor the same evening I called. He also discovered and corrected an incorrectly set up component on my unit by my prior tech (from Van’s One Hour heating and cooling). As my A/C and furnace are getting older, I’ll definitely look to Apex for replacement soon!
We were very impressed with his knowledge and determination to do a perfect job as he truly enjoys his business. I would highly recommend Jason to do a complete and professional installation.
It was a pleasure working with Apex. They did everything they said they would, when they said they would do it. Everything was done to a high standard of workmanship. When we had a minor problem with our system, the owner came to our home within 30 minutes and fixed it on the spot. They were awesome and I would definitely use them again and recommend them to anyone.
Troy was great to work with! He explained everything in good detail, was courteous and friendly. We highly recommend Apex for your furnace or AC needs.
If I could give Apex better than the A rating I would! From start to finish Scott from Apex was wonderful. He spent about an hour and a half of his time explaining the options to me. Also their quote was unbeatable and there were no additional costs. When we made the decision Apex was there within a week to install or furnace and A/C. We could noy be happier with the product or the service!
Apex installed central air into a house that did not have it. There was a lot of work involving getting my old furnace and the new AC to work together. It was not an easy job, they did the work, they worked steadily and they were very nice and polite while doing it. They cleaned up after themselves, they explained how the new unit worked and what I would need to do in the future to keep it operating like new. I was a very satisfied customer.
Thank you for helping to make our dream of a new laundry facility a reality! Both the staff and animals of the Bay Area Humane Society are very grateful! Thank You!