Warning: Use of undefined constant YOUR_PLUGIN_DIR - assumed 'YOUR_PLUGIN_DIR' (this will throw an Error in a future version of PHP) in /home/apexheating/public_html/wp-content/plugins/testimonials-widget-premium/includes/libraries/testimonials-widget/includes/class-testimonials-widget.php on line 1861
We are very proud of our customer testimonials, so thanks for taking a look. Apex is known for our unmatched customer service. Through this unwavering dedication, we have earned the Angie’s List Super Service Award for several years running. But don’t just take our word for it; see what your friends and neighbors have to say!
I’m very happy with the work that Apex did at my place, everything from the installation of the furnace and air conditioning to the paperwork was done very professional. Jason and Scott did a great job. Thanks!
This is our second year with Apex checking and maintaining our heat and A/C. Couldn’t be happier with the detail the technicians go into to make our system runs at its peak. Thank you Apex.
Great experience. I hired Apex after hearing their AD on WTAQ. I have been impressed with them on both visits. They suggested a 2 stage motor upgrade for my furnace which will save me money. Other contractors simply wanted to change out my (almost new) furnace. Love these guys and look forward to a great relationship into the future! I would recommend them too because they are outright honest and they know what they are doing.
I had a great experience with Apex. Unfortunately, I had gone with a different contractor first. The other contractor did not install my tankless water heater to code and the quality of work was so poor on both the water heater and furnace. I had the other company remove their equipment. Apex was able to come to my house the same day I had the other equipment removed and put in a different and better furnace, water heater and a/c unit, so I was never without heat or hot water. Even though it was a busy time of the year for them, they were able to get me in their schedule. They had the best customer service I have ever experienced. They are very honest and very professional. The quality of work they did cannot even compare to what I have experienced firsthand with different company. I would defiantly recommend them to anyone looking to buy a furnace or a/c unit.
We have a 30-year-old central heating/air unit that we are nursing along to get the most service possible before replacing it. Apex has been stellar from the time we contacted them during the heat wave we had in July of this year and our AC stopped working. They came out right away and took care of everything to get it going again for approx. $80! This after being told the day before from another local heating/AC company that the system was basically fried and needed replacing. We signed up for their plan that charges approx. $18/mth to keep your system in the best repair possible. Anyway, Apex actually called US and scheduled the winterizing service. The young man was not only punctual, but about 5 minutes early. He replaced the filter, tweaked what needed it, and was here and gone in approximately 30-40 minutes. He replaced the filter at my request for $10 which saved us the time and inconveniece of going to the store, buying, then installing it! So happy to have found reputable, professional and honest people in this profession!
We were having issues with the air conditioner staying cool enough, so we had requested a service call and were told a technician would be there the following day. Jason arrived on time and in a professional and engaging manner. He promptly set to work AFTER putting on shoe covers to prevent tracking anything in on my freshly cleaned carpets (I appreciated that greatly!). He did not park in our driveway, but on the street so that no one in the household was inconvenienced in any way by his service vehicle. He was SO knowledgeable about every aspect of heating/cooling and the inner workings of the many different systems – from old to the most elite; ours, however is old! He went through the entire checklist of factors that may be affecting the cooling aspect of our unit and made adjustments if needed, all the while ACTUALLY EXPLAINING what he was doing so that I had a better understanding!!! Wow!! He closed the bypass damper, installed a clean filter, checked the freon charge and added what was needed, adjusted the “cool” speed to the optimum setting, whew…..! Additionally, it actually required TWO trips that day because onced he had removed the cover, he found that the unit was frozen up, so he left to keep another customer appointment some distance away, then RETURNED to our house and finished his diagnostic and repair tasks! This was all done for the ONLY ONE $74 DOLLAR SERVICE CALL, the cost of freon ($95 for the 1st lb) and a $10 filter. I couldn’t believe it was so reasonably priced – ALL FOR $188 TOTAL! I was so impressed with Jason, and told him several times how very happy I was to have such a knowledgeable, honest and hard-working technician helping us with the problem. It was only then that he informed me that he was the owner of the company, but he trains ALL his technicians to perform at this level, and to achieve this standard of customer care. We will definitely be calling them when we are in need of a new unit – most likely sooner than later!
I can’t recommend them enough. Have been very disappointed in Customer Service with contractors, and these guys are great. Troy was our technician, and he knew what he was doing. Walked me through the entire inspection of our current furnace, and wasn’t in a hurry. He showed me the issues, and made cost saving recommendations along the way. Great service, and I’ll be purchasing a new furnace and ac unit from them. Very glad I came across them online. You won’t regret using Apex.
Jason and the Apex crew were professional, on time, and installed a quality furnace and a/c that has had zero issues for 6 years and counting! The old saying is true, “you pay for what you get”. Apex will set you up with perfect combination for your individual need!
I want to thank Beau and Rob for putting in a good furnace for us and the company for getting it done so fast. Thanks!
Thank you for your professional and courteous service. I was impressed with your attention to detail. Furthermore, when you stopped back to ensure I turned off my AC. Again, I heard your commercial on WTAQ. Based on what I observed, you do as promised. Soon enough, I will be in touch regarding an HRV too! Thanks again, and best business wishes for a busy summer.