We are very proud of our customer testimonials, so thanks for taking a look. Apex is known for our unmatched customer service. Through this unwavering dedication, we have earned the Angie’s List Super Service Award for several years running. But don’t just take our word for it; see what your friends and neighbors have to say!
Jason and his team has been extremely professional and helpful with both personal residence and my rental property. Jason has told me exactly what they are doing and why, makes recommendations (he doesn’t just tell me what I need), and often times goes above and beyond what you would expect. I HIGHLY recommend APEX for residential and commercial needs.
Great customer service all around! After dealing with a different company and having less than a good experience, we decided to call Apex to come and see if they could determine our problem. Our furnace was running almost 20 hours a day with the temp outside at 30 – way too long of run time. Troy came out and immediately started to walk me through what steps he was going to do and talked through everything he found. He gave us pointers on things we could improve ourselves and took the time to make sure our problem was fixed instead of just guessing. We will certainly be using them in the future. Thank you!
I was in need of a large capacitor that went bad in my central air conditioning unit. I try to call Engebos Heating & Cooling, Inc. who I bought the furnace and central AC from but they would not sell me the part. I call around and Apex Heating and Air Conditioning was able to get me the part. Thank you Apex Heating and Air Conditioning. I would recommend Apex do to the fact that they would sell me the part that I needed.
I have been with APEX for a year now and am totally impressed with their professionalism. From showing respect to me and my property to the way they thoroughly inspect and clean the units. With both my furnace and AC unit, they took the time to make sure it was operating properly, gave me a report, similar to auto service shops, a Furnace/AC Performance Evaluation report. With my units, which are old, they performed a tune-up, recommended replacement of one part on the furnace that was not operating properly. He said what it’s function was and what I would notice once replaced. He installed the new part and the furnace started working just like he said it would. On my AC Unit, they installed a dual capacitor. A part the manufacturer listed ‘as needed’ on the schematics. It’s function is to ease up on the hard load startups AC unit experience. They basically said it will help my AC unit last longer. Hope it does, my AC unit is 10 years old. If I can get more years out of the AC equipment the better. Definitely worth a $70 investment. I’m also with their Protection Plan and would recommend it to everyone. You need to have your furnace and AC units checked yearly, so why not have APEX remember to show up for you and save you money doing it. Call APEX, very professional group of guys.
I would highly recommend Apex Heating and Air Conditioning. Cody came to our house on a Friday night and took extra time to answer questions and explain the heating system. Great people and great business. This is the only company I will trust with all my heating and air conditioning needs.
Our furnace went out on a Friday, Troy was here the next day, even on a Saturday. It was fixed in less than less than one hour and he was so nice! He showed us how to change the filter, what a guy!
We were very impressed with his knowledge and determination to do a perfect job as he truly enjoys his business. I would highly recommend Jason to do a complete and professional installation.
Thank you for your professional and courteous service. I was impressed with your attention to detail. Furthermore, when you stopped back to ensure I turned off my AC. Again, I heard your commercial on WTAQ. Based on what I observed, you do as promised. Soon enough, I will be in touch regarding an HRV too! Thanks again, and best business wishes for a busy summer.
We just wanted to let you know that Jason Braun went way above and beyond the call this last weekend, from finding a boiler, getting it installed to the excellent clean up. Jason and the other installer, Kevin were just great! Thank you again!
I had a great experience with Apex. Unfortunately, I had gone with a different contractor first. The other contractor did not install my tankless water heater to code and the quality of work was so poor on both the water heater and furnace. I had the other company remove their equipment. Apex was able to come to my house the same day I had the other equipment removed and put in a different and better furnace, water heater and a/c unit, so I was never without heat or hot water. Even though it was a busy time of the year for them, they were able to get me in their schedule. They had the best customer service I have ever experienced. They are very honest and very professional. The quality of work they did cannot even compare to what I have experienced firsthand with different company. I would defiantly recommend them to anyone looking to buy a furnace or a/c unit.