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We are very proud of our customer testimonials, so thanks for taking a look. Apex is known for our unmatched customer service. Through this unwavering dedication, we have earned the Angie’s List Super Service Award for several years running. But don’t just take our word for it; see what your friends and neighbors have to say!
Mr. Jason Braun, I just wanted you to know, how great it was doing business with your company. First, it was the pleasure of meeting you when you came out a year ago to help us with our AC unit, and just getting to know you as a person. Second, when our furnace went out this spring and the way you explained everything including everything new from the ground up. Third, meeting your sales rep Dan D. No high pressure sales and he repeated the things I heard from you. I felt really at ease saying “yes” to Apex. Dan also let me express all my concerns while reassuring me it’s how you can best serve our needs, and that made the sale. Dan should be commended for his great people skills. He’s like family. Good people deserve recognition and Dan is one of those special people. Sincerely Satisfied-
Excellent service and friendly workers.Love all the workers at Apex.Would highly recommend them. Thanks.
We purchased our new furnace from Apex a number of years ago and was impressed by your product and service at that time. After years of not needing your services, I contacted you yesterday because our upstairs wasn’t cooling well. I fully expected a week or more until someone could come out…but you came out same day! So often a company that starts out offering amazing service gets so big that they lose the very thing that made them successful in the first place. It is so refreshing to see that customer service is still a priority to you. I would recommend Apex to anyone in need of a furnace or air conditioner without a moments hesitation. Thank you
Absolutely fantastic! We had several estimates prior to choosing a company and we were won over with Jason’s knowledge and commitment to HVAC. We were new home owners and what really swayed us was Jason’s honest and down to earth explanation of the whole process, he was not just a salesman, he spoke in terms anyone can understand, honestly and openly. We were sold on his knowledge, the price was a bonus!
I normally do not write reviews. I just cannot thank Troy enough for all he has done for my family. 2 winters ago on the coldest day and yes on a holiday of course, my furnace went out. I was dealing with Action heating and cooling who put in the furnace as well as dealing with this continuing problem of shutting off. I had enough!! and called Apex. Troy worked all day and night to make sure my family had heat and it was done correctly!! Cody took the time to explain everything about my furnace. Jill is great as well, always so sweet. So thank you again! Troy, Cody and Jill. Call “Apex, the professionals,” who do it right the first time.
The work was remarkable. We are two young female business owners, and have no experience with home renovations or construction, and certainly not HVAC systems. As a result of the lack of experience, we often find ourselves vulnerable to being taken advantage of. We were referred to APEX and we were told that we could trust them to be honest about what we did and didn’t need, honest about prices, and perform quality, reliable work. APEX more than lived up to the reputation. Their technicians were professional and timely. They answered our many questions in terms we could understand. They were honest about what we really needed and what would be best suited for our needs. At no point did I feel like we were being “sold” on anything. When it came time to do the installation, they were on time and even finished early. When removing the boiler became a messier than expected job, they had the building cleaned from top to bottom. The work done was fantastic, the equipment runs seamlessly, and we have never had any problems with the system they installed. I would recommend APEX to anyone needing HVAC work, whether as small of a job as a tuneup to a completely new system. –
Called APEX to check AC unit. Previous contractor did nothing to fix the problem. He reviewed what had been done and only did the additional work necessary to fix the problem. He cleaned the coils and the fan wheel (where the first contractor said he could not do it without a hose and water (this is a closet unit, water could not be used effectively). He also set the fan speed up to assist in the cooling. In and out in 30 minutes.
I can’t recommend them enough. Have been very disappointed in Customer Service with contractors, and these guys are great. Troy was our technician, and he knew what he was doing. Walked me through the entire inspection of our current furnace, and wasn’t in a hurry. He showed me the issues, and made cost saving recommendations along the way. Great service, and I’ll be purchasing a new furnace and ac unit from them. Very glad I came across them online. You won’t regret using Apex.
Couldn’t be happier with the folks at Apex. Made a late night weekend call for a furnace that went out unexpectedly. Justin arrived promptly and was friendly, courteous and efficient. Always pleased with their work!
We recently had issues with our old furnace and Apex came to our rescue. They were very professional and knowledgeable. We had contact with Jason, Troy, Dan and Cody. All of them were great to work with. We feel confident that they had our best interest in mind and helped us by teaching us what we needed to know to make informed decisions. Dan and Cody installed our new furnace in a day and did so with smiles and positive attitudes. They have cared for us well and I look forward to seeing them in the future with their excellent maintenance service program.