Reviews
We are very proud of our customer testimonials, so thanks for taking a look. Apex is known for our unmatched customer service. Through this unwavering dedication, we have earned the Angie’s List Super Service Award for several years running. But don’t just take our word for it; see what your friends and neighbors have to say!
Tychoua L, Green Bay
I was in need of a large capacitor that went bad in my central air conditioning unit. I try to call Engebos Heating & Cooling, Inc. who I bought the furnace and central AC from but they would not sell me the part. I call around and Apex Heating and Air Conditioning was able to get me the part. Thank you Apex Heating and Air Conditioning. I would recommend Apex do to the fact that they would sell me the part that I needed.
Tychoua L, Green Bay
Gabriel M, De Pere
RESPONSIBLE, NO NONSENSE SERVICE.
Gabriel M, De Pere
Mike O, De Pere
Troy was extremely knowledgeable and surprisingly available to come out and replace a capacitor the same evening I called. He also discovered and corrected an incorrectly set up component on my unit by my prior tech (from Van’s One Hour heating and cooling). As my A/C and furnace are getting older, I’ll definitely look to Apex for replacement soon!
Mike O, De Pere
Sydney T, Bellevue
Our furnace went out on a Friday, Troy was here the next day, even on a Saturday. It was fixed in less than less than one hour and he was so nice! He showed us how to change the filter, what a guy!
Sydney T, Bellevue
Cal Martell, Green Bay
I wanted to contact you in appreciation of your excellent service reps. As without fail my AC stopped working on a weekend, Sunday, the hottest day of the year so far. I am quite capable of making my own repairs within reason so I knew that the start/run capacitor had trashed itself during the night. I looked in the yellow pages for AC services and called ******** since they were the closest to my residence. I explained my situation and inquired if I could purchase a capacitor from them if I would pick it up at their business on Velp Ave. The explanation I got from their answering service was that they would only make a service call or other maintenance on a weekend is if there was a health risk to one of the occupants! I have often listened to your ads on WTAQ radio so I gave Apex a call and left a phone message. Within less than 5 minutes I received a call back from Jason. After explaining my situation he arranged for me to pick up the capacitor that I needed at another Tech’s home in Bellevue. Not only did I get the right part I needed but after telling my “story” he suggested an additional part that will help in the future. I installed the new parts on my AC and now it works like a dream again. Thank you Apex and your thoughtful associates. You will always be recommended by me.
Cal Martell, Green Bay
K.B. in Green Bay
We were very impressed with his knowledge and determination to do a perfect job as he truly enjoys his business. I would highly recommend Jason to do a complete and professional installation.
K.B. in Green Bay
Renee B, Green Bay
Pleasantly surprised that it was such a good experience. Troy, our service professional, showed up early, was very personable, informative, and got the job done in a timely manner. I’d have no reservations about recommending him. Even the lady on the phone who took our call to make the appointment was a pleasure to talk to. It was definitely the right call to give them our business.
Renee B, Green Bay
Patti & Glenn D, Green Bay
Thank you so much for your timely response to our heating issues. Sometimes it’s hard to find a honest and dependable company to work with. Apex is our new GO-TO for heating & air, and we will share our experience with family and friends! Thanks again!
Patti & Glenn D, Green Bay
Emilie T, Green Bay
Troy was great to work with! He explained everything in good detail, was courteous and friendly. We highly recommend Apex for your furnace or AC needs.
Emilie T, Green Bay
Dennis R, De Pere
Professional, courteous, friendly, efficient, thorough and neat. I can’t ask for nor expect more from a business than what Apex delivered.
Dennis R, De Pere
